Returns and Refunds

Sheistyproplug ("we" and "us") is the operator of (https://Sheistyproplug.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

3. Returns & Refunds

3.1 Qualifying Returns

Sheistyproplug will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of the purchase date of the item. Returned items must be in unused and re-sellable condition. Restocking fee of 20% will be applied to the order total at our sole discretion. Items must be in original packaging with all the tags and labels intact.

3.2 Warranty Claims

We will happily honor any valid warranty claims, provided a claim is submitted within 60 days of purchase date of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect us to process your warranty claim within 30 days. Warranty coverage only extends to the item purchased, nothing else is promised or implied. You agree to these terms by placing the order on our site.

Once warranty claim is confirmed, you will receive the choice of:

(a) Refund to the original payment method.
(b) Refund to store credit (if applicable).
(c) Replacement item sent you (if stock is available).

3.3 Return Shipping

Shipping will be paid at the customers expense and will be required to arrange their own shipping, unless otherwise stated at our sole discretion.

3.4 Refund Processing

(a) Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
(b) We will refund the value of the goods returned but will NOT refund the value of any shipping charges paid. Unless otherwise stated at our sole discretion.

For any additional information or questions in regard to returns or refunds, please reach out via email exclsuivekeysllc@mail.com